Terms & Conditions
1. Fee policies & Procedures 5. Safety and Security Policies & Procedures ART ACADEMY TERMS & CONDITIONS
1.1 Fees are strictly payable in advance of the first class of term, unless prior payment arrangement.
1.2 Failure to pay fees may result in the loss of the enrolment position.
1.3 If by prior arrangement a student has attended a first art class and have not made the term fee payment it will be due within 7 days.
On the 8th day the unpaid accounts will incur late payment fees of $20. If the account has not been cleared on the 14th day it will be passed on to a debt collection company and any extra fees charged by the debt collecting company will be added to the overall overdue amount.
1.4 There will be no classes held during public holidays. Where classes fall on public holidays, make-up classes will be added to the end of term.
2. Refund Policies & Procedures
2.1 New Students in Term Booking Promo: 'See it to Believe it' Satisfaction Guarantee - so you can 'see' the results for yourself. We believe 100% in our Programme and successfully taught over 1000 students all over Auckland, so if within the second class you choose not to continue, we will provide you with a refund of the remaining sessions.* The refund provided will be the balance of the amount paid after the standard cost of the 2 sessions have been deducted. Only available to new first time students.
2.2 For all courses no refunds will be given within 7 days of commencement date unless there is a waiting list and a replacement enrolment can be secured. If you cancel a course more than 7 days before commencement date you will be entitled to a refund. Bookings can only be processed for the current term and fees cannot be transferred to future terms. All cancellations will incur a $40 admin fee. Credit Card online processing fee is not refundable as it get paid to the online gateway provider and we do not profit from it.
2.3 Make up sessions: Due to the nature of the programme there are No Make-up classes or credits. But if you advise us at least 7 days in advance of a term class being missed and if a spot is available in one of the other classes on the same week as the missed class, we can offer an optional make up session, once per term. Please arrange this with the tutor. This may not always be possible but we do try our best as a goodwill gesture. If you miss more than one session during the term due to sickness or holidays, you will still need to pay for the sessions as the space has been held for you.
2.4 In some cases of illness or injury where the full Term Course has been missed, transfer of credit to a future term can be arranged at the discretion of the Realisticus Art Academy.
2.5 If you would like to request your booking to be transfered to another class time permanently, your request will be considered and if a place is available, we will complete the changes in your booking.
3. Class Uniform Policies & Procedures
3.1. Students can wear what they like to class, but Realisticus Art Academy is not responsible for any damage to the student's clothing.
3.2 When working with acrylic paints aprons will be provided to the Students to use in class.
4. Health, Safety, Injury & Medical Conditions Policies & Procedures
4.1. Realisticus Art Academy is not liable for personal injury sustained or any lost, damaged or forgotten personal property, whilst on the premises
4.2. Realisticus Art Academy will aim to provide a safe learning environment to reduce the risk of injury. It is known that generally, art classes carry very low risks of injury.
4.3. Realisticus Art Academy provides qualified art tutors, who actively promote safe art practice.
4.4. It is the student's parents/guardians responsibility to notify their teacher in the event of injury/medical condition prior to class.
4.5 It is the student's parents/guardians responsibility to notify their teacher if the student has any special medical conditions that can affect their behaviour in class.
4.6. A first aid kit is available to any student through their teacher or office. We do not provide anyone with Panadol or equivalent or administer any other medications.
5.1. Realisticus Art Academy students are under supervision whilst in class time only. While we endeavour to provide a safe environment, teachers cannot be responsible for students outside their allocated class time or outside the classroom. Please make sure your child is accompanied to their Art Tutor by a responsible adult and is picked up from the Art Tutor on time. Do not drop off or allow children to wait by the classroom unsupervised as children need someone to supervise them before the Art Tutor arrives and invites kids into the class , please make the arrangements necessary. Tutors may be arriving from or departing to other venues, there may be an emergency and there may be no supervision.
5.2 If the parent is not there to collect their child when the classes finish and it is time for the tutor to leave, the tutor will have the right to either take the child to the nearest Police Station or wait for the late parent at the class location. The late parent will be charged $1 per minute from Art Class end time.
6. Class Policies
6.1 Students should not have any sweets before class. This rule is there to increase the ability of children to concentrate and to minimize the disruption in class due to the sugar effects on the behaviour of children.
6.2 Students must be punctual to classes to ensure they receive all the pre-drawing instructions from the tutor.
6.3. Regular class attendance is vital for students to develop and keep abreast of their syllabus work. Some of the art projects take 2 x sessions to complete, so the attendance is very important to the student's achievement.
6.4 Class sizes: A minimum of 5 students is required to run a class.
6.5 Realisticus Art Academy maintains the right to dismiss any student who damages property or causes disruptions to any classes of a severe nature.
7. Realisticus Art Academy Certificates.
7.1. At Realisticus Art Academy we concentrate on teaching the students a variety of drawing and painting skills. Achievement of every student is noted throughout the year and at the end of the year an Achievement Certificate will be issued to the Student describing what the student has learnt and which level has been achieved.
8. Photography of Students
8.1. Photography of students in class is permitted only to the Realisticus Art Academy Teacher. Some photographs get published on artacademy.co.nz website and facebook page as an encouragement to the students to be proud of their achievement and to show them how proud Realisticus Art Academy is to have such students. Group photographs also may be used in our email Updates and Marketing.
8.2 All individuals participating in Realisticus Art Academy classes and other activities, by the fact of allowing a child's participation in such activities, you as a parent give the rights to Realisticus Art Academy to make photographs of the child and artwork. Realisticus Art Academy can use the photographs to track child's progress through the year, media updates and other marketing purposes.
9. Complaints
9.1. Formal complaints should be made in writing to the Head Office of Realisticus Art Academy. The appointed person from the Head Office will contact the correspondent to verbally discuss the issue(s) and will also write a letter of reply making every effort to find a resolution. Email to info@artacademy.co.nz